Reference

How tkbeet Handles Your Personal Information

This Privacy Policy sets out exactly what data tkbeet collects when you open an account, use your wallet, or reach our support team — and how we keep it protected.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access your dataClear contact path for data requestsBangladesh-region eligibility applies
tkbeet How tkbeet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can take that request directly. We aim to acknowledge data-related requests within a reasonable timeframe, and we will tell you clearly what we can action and what falls outside our control under your local law and eligible region. Use any of the channels below to get started.

Live Chat Start a live chat session from your account dashboard. Confirm your registered mobile number so our team can locate your record and action your request without delay.
Email Support Send your data request or privacy concern to our support email. Include your account username and the specific action you are asking for — access, correction, or deletion.
Account Help Centre Log in and open the Help section. From there you can flag a privacy query directly against your account, which routes it to the right team without a separate email thread.
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Account

We apply standard encryption across all account pages and payment flows. Cookies on tkbeet record session state and login preferences — not personal financial data. Your account wallet history, including bKash, Nagad, and Rocket transactions, is stored on secured servers. You can request access to your records at any time through support, and we will respond in line with the legal requirements of your eligible region.

Data Encryption

All account pages and payment flows use SSL encryption. Your login credentials and wallet transaction data are transmitted over secure connections and never stored in plain text on our servers.

Cookie Use

We use session cookies to keep you logged in across pages and remember your device preferences. We do not use cookies to track your activity on third-party sites outside our platform.

Data Retention

We keep your account records for as long as your account is active and for the period required by applicable law in your eligible region. Closed accounts are retained only as long as legally necessary.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate records, or query how your bKash or Nagad transaction history is stored — all through our support channels.

Common Questions About Your Data on tkbeet

These are the privacy questions we hear most often from account holders in Bangladesh. If yours is not here, reach out through live chat or the Help Centre and we will give you a direct answer.

We collect your name, email, mobile number and the wallet details you use — such as your bKash or Nagad number — to operate your account and process payments accurately.

We share transaction references with your payment processor only to clear the transfer. We do not sell your wallet data or pass it to unrelated third parties for marketing purposes.

Yes. Contact support via live chat or email, confirm your account username, and we will provide the relevant records in line with your applicable local law and eligible region requirements.

Active account records are kept while your account is open. After closure, we retain data only for the period required by applicable law in your jurisdiction — not indefinitely.

We use session and preference cookies to keep you logged in and remember your device settings. You can adjust cookie settings in your browser, though some account features may not work correctly without them.

Access to our platform and the legal rights around your data both depend on your local law and eligible region. We encourage you to check what applies to you before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.